Effective Date: July 23 2025
1. Introduction
Privacy Policy
Effective Date: July 30, 2025
HeatedLead (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect information you voluntarily provide, including:
Contact Information: Name, email address, phone number, mailing address
Business Information: Company name, location, services offered
Project Details: Information about your HVAC service needs or related inquiries
Payment Information: Collected securely via third-party processors (we do not store payment details)
Communications: Emails, SMS, phone calls, or other interactions with us
1.2 Information We Collect Automatically
When you visit our website or platforms:
Device & Usage Data: IP address, browser type, device info, pages visited, access times
Cookies & Tracking: We use cookies and tracking tools to improve user experience, analyze traffic, and manage the website. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We may use your information to:
Provide and manage services
Respond to inquiries and customer support
Send service updates, appointment reminders, and project follow-ups
Send promotional or marketing materials
Improve our services, ads, and online platforms
Process payments and manage billing
Prevent fraud or abuse
Comply with legal obligations
3. Marketing Communications & Consent
By providing your contact information, you consent to receive:
SMS/Text Messages: Appointment reminders, service updates, and promotional messages
Emails: Newsletters, promotions, service offers
Opt-out:
Unsubscribe via the link in emails
Reply “STOP” to any marketing text (standard message rates may apply)
Contact us directly at [email protected]
4. How We Share Your Information
We may share your information with:
Service Providers: CRM, SMS, and email platforms (e.g., GoHighLevel) operating under confidentiality agreements
Legal Authorities: If required by law, court order, or subpoena
Business Transfers: In case of merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal data. However, no system is 100% secure. Your use of our services is at your own risk.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections or updates
Request deletion of your data (subject to legal exceptions)
Withdraw consent for certain uses
To exercise these rights, contact [email protected].
8. Children’s Privacy
Our services are not intended for individuals under 18. If you believe a minor has submitted personal info, contact us, and we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.” Continued use of our services means you accept any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact:
HeatedLead
Email: [email protected]
Phone: +1 (604) 200-6168